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September 24th, 2009 | 
Author: 
I have been using Hosting24.com for over 6 months now and I have had no issues with the service. I run 10 sites and 1 of those is a classic movies site and another is a classic cartoon site. All run great with no download problems. So far I have been very happy with the service.
i hosted with Hosting24 for just under a year now i bough there business reseller package and was happy with it for the first 2 days then things started to go wrong the enom account that they say they will provide you they don’t because they haven’t worked out a deal with them yet as you know this is false advertising, same thing happened with there website template you get, your ment to get this instantly when your account is activated but to my surprise they wouldn’t give me it, so i worked it out with there staff and admin (this had taken me 40 support posts to get it) and then had to wait 3 weeks for the website to be delivered to me and they also say “You will get 2 hours of our web designer time for your customizations. We can change logo, menu section, slogan text, integrate design with your billing software” but to a surprise when i asked for the 2 hours with there designer they said to me that the time allocated was used to create my template and as anyone who can take a psd and split it up to make a site (without content) should know that it doesn’t take 2 hours to split a single page up in to 17 images and since then i have bough a template from template monster my self and guess what the images are already split up as far as i know all the “designer” did was type 6 words which was the menu. the quality of service i received was disgraceful the servers are ment to be up 99.9% of the time which is about 9 hours the servers where down for at least a total time of 40 hours with in the first 3 months and this got worse the speed is also terrible my site had taken upto 5 minuets to view one page that was 10.15kb which i can download from my new servers in 0.6s, with in the first 6 months i had raised 52 support tickets each with an average of 10 posts, there support staff try to hep you but most of the time the staff try to help you have to dumb everything down and not use big words (i hold nothing against the support staff they try there best and i relay appreciated it) currently as we speek i have had to wait 602 hours for my domain to be transfers to my registrar i this only takes seconds as i have transfers my clients domains before. all in all hositng 24 are very very poor web hostlers .
support 3/10
help desk staff 6/10
hosting 0/10
server uptime 0/10
promises kept by hosting24 0/10